Overview
This website is operated by our store. Throughout the site, the terms “we,” “us,” and “our” refer to our store. By visiting our website or purchasing something from us, you agree to be bound by these Terms of Service.
Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not use this website or purchase products from us.
Online Store Terms
By using this site, you confirm that you are legally able to enter into a purchase agreement in your location.
You may not use our products or services for any illegal or unauthorized purpose. You may not submit artwork, files, text, images, logos, or designs that infringe third-party rights, including protected logos, brand marks, team marks, event marks, character art, celebrity images, or copyrighted graphics.
Products and Custom Orders
We sell custom decals, reflective kits, gear labels, and clear protection film products. Many products are made specifically for each order.
Custom orders require digital proof approval before production starts. Production begins only after written approval by email.
You are responsible for reviewing spelling, size, color direction, layout, placement notes, and artwork details before approving a proof.
Artwork Rights
You must own the rights or have permission to use any artwork, text, image, logo, or design you submit.
We may decline artwork that appears to include protected logos, vehicle brand marks, motorcycle brand marks, team marks, event marks, character art, celebrity images, or unclear third-party ownership.
If artwork is declined before production, we may offer an original alternative layout, request authorized replacement artwork, or cancel the order before production.
Accuracy of Product Information
We try to display product information, pricing, images, descriptions, and availability accurately. However, errors may occur.
Product colors and appearance may vary depending on screen settings, lighting, material finish, and production conditions.
We reserve the right to correct errors, update information, change prices, or cancel orders if information is inaccurate or incomplete.
Pricing and Payment
Prices are listed in the currency shown at checkout. We reserve the right to change prices at any time without notice.
Orders are processed after payment is received and required custom details are provided.
Shipping
Phase 1 shipping is United States only.
Standard U.S. shipping is $4.99. Orders over $49 ship free.
Production and shipping timing starts after proof approval, not at initial order placement. Carrier delays, weather, address issues, holiday volume, and cross-border fulfillment conditions may affect delivery timing.
Returns, Refunds, and Cancellations
Most products are custom-made for each order. Approved custom items are not generally returnable unless there is a production error, defect, or shipping damage.
You may request cancellation before proof approval and before production starts. Once a custom order is approved and production has started, cancellation is limited.
Please review our Refund Policy for more details.
Product Use and Installation
Our products should be applied only to suitable clean, dry, smooth surfaces. Surface condition, cleaning, installation, and use can affect performance.
Reflective products are accessory products. They do not replace lights, legally required reflectors, visibility gear, or responsible riding practices.
Clear protection film helps reduce visible wear from routine contact on selected areas, but it is not a guarantee against impacts, deep scratches, chips, surface damage, or improper installation.
Intellectual Property
All website content, product text, images, layouts, and original store-created designs are owned by or licensed to our store unless otherwise stated.
You may not copy, reproduce, distribute, modify, display, sell, or use our website content or original designs without permission.
User Submissions
If you submit text, artwork, images, measurements, or other order details, you grant us permission to use those materials only for reviewing, proofing, producing, and fulfilling your order.
You are responsible for ensuring that submitted materials are accurate, authorized, and do not infringe third-party rights.
Prohibited Uses
You may not use this website or our products for unlawful purposes, to infringe intellectual property rights, to submit unauthorized artwork, to transmit harmful code, to interfere with website security, or to misuse the services.
We reserve the right to refuse service, cancel orders, or decline artwork if we believe a request violates these Terms of Service, our policies, or third-party rights.
Third-Party Services
Our store is hosted by Shopify, which provides the online e-commerce platform that allows us to sell our products and services to you.
Certain parts of the website or checkout process may involve third-party services. We are not responsible for third-party websites, tools, payment providers, shipping carriers, or services that are not controlled by us.
Limitation of Liability
We are not responsible for indirect, incidental, special, or consequential damages related to the use of our website, products, or services.
Our responsibility for any order issue is limited to the amount paid for the affected product, where allowed by applicable law.
Indemnification
You agree to indemnify and hold us harmless from any claim or demand arising from your breach of these Terms of Service, your violation of any law, or your infringement of any third-party rights.
Changes to These Terms
We may update these Terms of Service from time to time. Updated terms will be posted on this page.
Your continued use of the website after changes are posted means that you accept the updated Terms of Service.
Contact Information
Questions about these Terms of Service can be sent to us at:
support@riderdecalstudio.com